Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction warranty with all of our Linux hosting packages, meaning that every single help question you submit will be answered to in less than 1 hour maximum. Our support team members are trained to immediately overcome any case and to present you with quick advice on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of trained professionals who definitely are prepared to answer to your query as soon as possible. You are able to speak to the technical support staff by opening a customer assistance ticket from your Website Control Panel or by posting us an email message. On working days, you may also call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while operating within the Control Panel, it is possible to always select the Help key and find your issue in the list of content articles that will came up. We have also turned the majority of the articles into training videos. The listing of video lessons will load if you pick the Videos key located in the top right angle.