Many users who begin using their very first web hosting account, or change companies, usually have queries with regard to how certain procedures are completed or experience difficulties when setting up different things such as emails, site settings, and so on. That’s why, lots of web hosting companies have compiled documentation with the most popular questions and problems so as to help their customers get info quickly and seamlessly. Consequently, the technical support engineers can spend more time on actual problems that certain customers may be encountering, because the solution for the smaller things will be available online and customers will be able to easily cope with them without getting in touch with the tech support team. Having comprehensive documentation is extremely important, especially for new customers without any previous experience whatsoever, because the web hosting service involves a plethora of functions and many individuals can get confused about what action to take. A good information repository can both help you accomplish the procedures that you wish and acquaint yourself with how the hosting service works in general.